Shipping policy

Processing Time

All orders are processed and dispatched within 24–48 hours of being placed (excluding Sundays and public holidays).

Delivery Time

Once dispatched, orders are typically delivered within 3–7 business days depending on your location within India. Metro cities usually receive orders faster (2–4 business days); remote areas may take slightly longer.

Shipping Charges

Free shipping on all prepaid orders above Rs. 999. A flat shipping fee applies to orders below this amount, shown at checkout before you pay.

Order Tracking

You will receive an email or SMS with a tracking link as soon as your order is dispatched. You can also check your order status any time by emailing zenseperfume@gmail.com with your order number.

Delivery Areas

We currently ship across India. We do not offer international shipping at this time.

Delays

Deliveries may occasionally be delayed due to courier network issues, weather, or regional restrictions beyond our control. We will keep you updated by email if this happens.